FORMATION & MANAGEMENT OF PF/GRATUITY TRUST FUND

From being a Leading Compliance Management Service Provider  of the industry and the  success which has been achieved on the foundation of a deep understanding of clients’ needs and seamlessly harmonizing it with regulatory and legislative requirements. Acknowledging the consistency and integrity of services offered, to clients across the country, DCSPL witnessed a robust growth that propelled it to enhance its different business verticals  and Management of PF & Gratuity Trust Funds is one of such verticals.

Key Facts

  • We have been managing the Provident Fund Trusts for various companies across diverse sectors since last two decades;
  • Presently managing over 5,000 members’ accounts and accumulated corpus of INR 350 Crores;
  • We offer End to End Outsourcing Solution for Management of Gratuity;

HOW WE CAN HELP

Compliance is important for at least Six reasons.

  • 24*7 access to PF Account.
  • Web Log in to View their PF Balance, Status of Loan Processing or other activities, Regular mobile update on their PF Balances.
  • Online application facility for loans/withdrawals.
  • Dedicated Help-desk for Non-routine queries.
  • Mobile App for smartphone users.

Services Offered

Employee Data Management

  • Maintenance of individual employee master data & nominations.
  • Processing of advances against PF.
  • Recovery management of loans.
  • Processing of claims.
  • Speedy Withdrawal / Transfer of PF.
  • Facilitating UAN Generation/Linking/Seeding with notified KYCs.

Accounting & Audit Services

  • Maintenance of Books of Accounts.
  • Preparation of Financial Statements.
  • Attending Audits of the Trust.
  • Coordinating in Inspections/Assessments being undertaken by the EPFO during Observance Month every year.
  • Filing of Income Tax Returns of the Trust.

Secreterial & Other Services

  • Conducting Trustee Meetings.
  • Preparation of Agenda and other papers for Trustee Meetings.
  • Maintenance of Minutes of Trustee Meetings.
  • Attending PF Inspection/Compliance Audit.
  • Filing of periodical Returns to RPFC & correspondence with PF Authorities.
  • Latest updates on Legislative Amendments.
  • Conducting awareness session for Employees & HR Team.

Investment Advisory

Pension Services (EPS)

  • Maintaining the employee data.
  • Filling periodical returns.
  • Pension claim documentation.
  • Filling pension claims with RPFC.
  • Follow up for pending cases.
  • International Workmen (IW) Returns and Certificate of Coverage (COC).
  • Managing EPFO  portal on behalf of the Employer

Many start-ups and even small and medium size companies  do not even recognize what a compliance function is, let alone why it’s important.

Compliance is the set of processes and organization uses to ensure that employees and the organization as a whole abide by internal rules of conduct and external rules and regulations. It may include your company’s written values, its ethics policy, the employee handbook, and policies for complying with legal obligations (like filing of Returns and  Reporting). In large organizations, it may include or be housed within a general counsel’s office. In smaller organizations, compliance tends to reside, informally, within the functions of the chief executive officer, chief financial officer, and head of HR.

HOW WE CAN HELP

Compliance is important for at least Six reasons.

  • Compliance is part of your organization’s duties to its community and stakeholders. The first reason is most basic. If you run a business (whether for-profit or non-profit), you benefit from your community’s basic services. In return, you owe duty to comply with the law. Furthermore, if you use the resources of others (investors, creditors, donors), you need to be able to assure them that you are regulating the conduct of your employees and that you are complying with applicable rules and regulations. The unstated assumption seems to be that because the NGOs or Medium and Small Industries including start-Ups thin that they are creating employment opportunities and paying taxes and hence,  “doing good,” it can be laxed about the way in which it does good. That assumption is profoundly risky.
  • Without a compliance function, you cannot reliably build or maintain trust with others. Trust is fostered through three elements: (1) repeated interactions with another person; (2) honest communication with that person; and (3) following through on commitments. Organizations cannot ensure that they are meeting element (2) or (3) unless they have adopted rules about proper communications and proper follow through. The head of the organization can’t be confident that others are being honest in their interactions unless the organization has adopted rules about honesty and trained people about the importance of honesty and candor. The leader cannot be confident that people are following through on commitments unless there are rules and norms that have been adopted and emphasized throughout the organization.
  • If you have no compliance function, you invite reputational damage. I like to note Warren Buffett’s adage that it takes 20 years to build a reputation and about five minutes to lose one. Research shows that people want to interact with organizations that have a reputation for honest dealings. It’s therefore no surprise that leaders consistently rank reputational risk as their number one worry. If you are not trusted in the marketplace, customers are unlikely to work with you. On the other hand, if you are trusted, customers will give you the benefit of the doubt. Without a strong compliance function, however, an organization is like the blindfolded man: any step may lead to disaster.
  • Compliance can serve as a driver of change and innovation. Some people also view compliance as inherently conservative. They think the purpose of compliance is to rein in conduct. Again, that’s not true. Compliance instead can serve as a powerful tool of long-term change. If every day behaviour stems from training and codes of conduct, and codes of conduct stem from values, articulation and modification of values over time can profoundly influence organizational behaviour. In the words of system theorists, values can be a leverage point, and compliance ultimately focuses on the driving values of an organization.
  • Compliance enhances consistency.Without a compliance function, decisions are ad hoc and made in a vacuum. Articulated values, ethics policies, and codes of conduct provide reference points for making decisions a matter of routine. As Peter Drucker explained, “All events but the truly unique require a generic solution. They require a rule, a policy, a principle. Once the right principle has been developed all manifestations of the same generic situation can be handled pragmatically; that is, by adaptation of the rule to the concrete circumstances of the case.
  • Compliance can reduce unforced errors. It is an important risk management concept. Unforced errors are the most common risks to organizational performance, and compliance helps prevent unforced errors.

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HOW WE CAN HELP

Outsourcing is a force behind the virtual organization movement. Outsourcing is simply obtaining work previously done by workers/employees inside the company from sources outside the company. If someone has specialized in an activity which is not strategically critical to your business – and is able to do that cost effectively, it is better to get it from outside.

HOW WE CAN HELP

  • We at DCSPL through its group Company provide Outsourcing solution and manage the Payroll and HR functions of such outsourced employees including their compliance.
  • In this process client utilizes the services of the third party to take care of its HR and payroll functions.
  • In case of any disciplinary actions against such outsourced employees/workers, we at DCSPL provide support solution and remedial measures for fixing the problems of such erring employees within the frame work of Law and applicable Regulations.
  • The Client  may outsource a few or all of its various non-core, non-critical and non-confidential  activities to a single or combination of service providers and we at DCSPL can effectively manage the same.

Relationship Network and Liaison is key to progress of any business operations. The landscape of statutes of labour laws is constantly evolving, and it takes a special agility to keep abreast of all the latest developments and ensure compliance. This is possible only by developing an excellent liaison with the department so that latest on the labour laws is always with you. We constantly visit all Government Offices and keep good liaison with all of them so that employers grievances and challenges can be addressed timely and with result oriented remedies supported and assisted by the Departments while availing the benefits from  Social Security & Welfare Departments.

HOW WE CAN HELP

  • Over a period of time DCSPL has emerged as pioneer in advisory and compliance management services with its excellent networking at the departments of Social Security and Welfare  Departments.
  • We at DCSPL constantly augment our relationship network and liaison with top to down level personnel at the Offices so that our clients’ employees do not face any challenges while availing the benefits available for them under the statutes.

Indian labour laws require Abstracts of the certain Acts and  Notices to be displayed on the Notice Boards at the employers’ workplace in order to educate its employees as well as visitors to the factory/establishment. These display requirements are mandated to be in English as well as the local language of the State in which the establishment is situated. If the appropriate Government for the employer is central government, then it is also required to be displayed in Hindi. Some States in India have their separate rules, while others follow the rules framed by the Central Government, regarding the display requirements and non-display of such Notices and or Abstracts of the Acts is considered as non-compliance, hence, it is mandatory to display the same.

HOW WE CAN HELP

  • We at DCSPL, strictly advise our Clients to display the Notices and Abstracts of the Act in English language, local language and Hindi (wherever required).
  • We ensure and assist the employers in procuring such Abstracts from the reliable sources and also prepare Notices pertaining to various Acts such as Notices of Min. Wages, Notice of duty hours, Notice of due date of payment of wages, Notice of name of the Govt. Labour Officer of the area etc. Our such proactive action always helps the clients to be on the right side of the Law not only at the time of statutory  inspections but also at the time of internal audits of the Companies.
  • We also give advise to the employers as to how and where the notices are to be displayed and appropriate location for the same and importance and significance of the displaying Notices and Abstracts.
  • With changes and amendments in the Laws, we also ensure that such Notices and Abstracts are displayed duly amended to avoid any non-compliance.

India has ratified the ILO’s Labour Inspection Convention (No. 81), 1947. Some of the non-negotiable principles are: as frequent and as thorough as possible inspections, free entry of inspectors, free access to workplaces, no prior authorised inspections, and an adequate and well-resourced and independent inspectorate. We being part of said convention, our all Labour Laws has inserted section with the title “Powers of Inspectors”. This has resulted in enormous powers granted to  the Enforcing Agencies and its personnel and we have to get along with it till the time major amendments take place under Labour Legislations. No doubt Government has promulgated Self Certification Scheme for increasing EASE OF DOING BUSINESS, however, this Self Certification Scheme has more become nuisance rather than creating ease of doing business.

HOW WE CAN HELP

  • DCSPL advise our clients and maintain their records, well in advance since we are fully aware of the requirements of the Inspecting Authorities which gives comfort level to the clients at the time of inspection.
  • We ensure that the inspection goes very well and flows smoothly without putting client must under stress.
  • Even if some Inspectors raise unreasonable demands pertaining to compliance and also try to do their own interpretation of law just to test the employers, we timely intervene and defend the employer from embarrassing situation by placing appropriate legal defence with supporting documents and evidence, if required.
  • Since, we are well verse in handling Authorities from Inspectorate, we see to it that such authorities remain at the clients’ premises for lessor number of time so that all staff can get back to their work and focus on business.
  • However, while doing so, we also ensure that the employer is fully compliant to the satisfaction of  Inspecting Authorities so that no adverse remarks are placed by the Inspector in his Inspection Visit Note/Visit Book.

Orientation means providing new employees with basic information about the topic or area which they are handling. Training programs are used to ensure that the new employee has the basic knowledge required to perform the job satisfactorily.

Orientation and training programs are important components in the processes of developing a committed and flexible high‐potential workforce and updating all the employees about latest under Labour Laws. In addition, these programs can save employers money, providing big returns to an organization, because an organization that invests money to train its employees results in both the employees and the organization enjoying the dividends.

Unfortunately, orientation and training programs are often overlooked due to various reasons, however, we strongly recommend training programs for the employees since lots of changes are taking place under various Labour Laws, especially Codification of the Labour Laws in concise and consolidated form. So how these Codes will impact  various industries and its HR functions is an important aspect which needs to be discussed and debated amongst employees of HR and Accounts Department.

HOW WE CAN HELP

  • DCSPL has a team of expert speakers who provides training to the clients’ employees on various angles of the Labour Laws and now Codes.
  • We also provide employees with updates on various amendments taking place under Labour Legislations and Employment Laws and ensure that the clients’ employees are well trained and   abreast of the times.
  • We provide such presentations for clients’ employees either on web call or in person at your office premises for small groups to large number of employees depends on the need and requirement of the clients.

Recovery Notice and or  show Cause Notice can also be issued by the Labour Department for recovery of contribution, penal interest and or damages etc. So also, Show Cause Notice (SCN) can be issued to the employers for any non-compliance as stipulated under the respective Legislation. In fact,  Show Cause Notice (SCN) is the starting point of any legal proceedings against the employer and hence, it essential to address the Show Cause Notice/s and Recovering Notices appropriately and point to point so that when matter goes to the Courts, the case of the Employer should not be defeated or become weak for non-representing the facts before the Enforcing Agencies.

HOW WE CAN HELP

  • First of all we at DCSPL always take precaution while handling your compliance so that our clients do not land up in receiving any Notices. However, still if the clients are in receipt of the Notice/s, for whatsoever reason or even for the past period, we ensure that such notices are promptly and appropriately addressed to the respective authorities with supporting documents so that the department can get satisfied at their level after studying the reply sent by the Employer.
  • Due to above approach, normally dispute, if any, gets settled or concluded at departmental level only and thus client need not to approach judicial authorities seeking for justice which is costly and time consuming.

Licensing and Registration is an integral part of any business, whether it is Contract Labour License or Contract Labour Registration Certificate or ESI/PF/LWF Registration. Without registration under Labour Laws, especially under Social Welfare registrations, employer can not carry out his compliance and in the absence of such registrations his liability increases in multiple folds due to delay in payment of statutory dues and accrual of penal interest and damages thereon. It is, therefore, vitally important to carry out the  registration of the company s and obtain various license for business continuity. Normally, department gives 15-30 days time for completing such registrations/Licensing from the date of commencement of the business within which employer has to complete the registration foramlities.

HOW WE CAN HELP

  • With  excellent set up and good liaisoning with various Government Departments, DCSPL and its team ensures timely Registrations/Licensing  under Shops Act, PT Act, ESI Act, PF Act, Factories Act, Contract Labour Act etc. so that the client can start his compliance well within the time and thus avoiding any non-compliance so that  Entrepreneurs    can fully focus on their businesses.
  • We at DCSPL  carry out entire registration process from our office based on the input documents received from the client and upload the same on Government Website and then later on do follow up with the department for early issuance of the Registration Certificate/License etc.
  • During our visit to the Government offices, we also ensure the correctness of the Registration Certificates/Licenses issued by the departments with reference to the name of the Company and other details thereon.

These services are normally solicited by the overseas companies not having their accounts department locally in India. Such overseas companies since they do not have their accounts department locally in India, the cheques or payment advise goes to their overseas office and from their after completing due process they send the cheque/payment advise in India which of late results in delay in payment of statutory dues.

Statutory dues being important and critical aspect of for HR as well as Finance department since non-payment of statutory dues or delay in payment of statutory dues would attract penal interest as well as damages from the respective departments and such delayed payment can also be DISALLOWED as ALLOWABLE BUSINESS EXPENDITURE while filing your Income Tax Returns and thus result in double whammy for the Employer. Overseas Companies having their liaison office in India can, therefore, count on us for remittance management at nominal fees.

HOW WE CAN HELP

  • We open separate Bank account for receiving such funds from your overseas offices and remit the same on the same day or next day via online Banking Transactions with the respective Statutory Authorities.
  • DCSPL can enter into MOU with the Client for such services or else if client wants, the agreement can also be executed assuring the client of timely remittance  of statutory dues.

Nowadays large number business processes are outsourced to Vendors/Contractors and such contractors deploy large number of workers at the premises of the Principal employer. Even though such Contractors are registered under ESI, PF, LWF  and various other enactments including licensing under the Contract Labour Act, invariably the compliance carried out by the Contractors is ignored or neglected by the Principal Employer and hence  audit of the contactors’ compliance needs to be conducted to understand if the contractor  is meeting its contractual obligation. Such  compliance audit is necessary to ensure compliance heath check up of the Contractors  in respect of the employees deputed at the premises of the Principal Employer and thus insulate the Principal Employer from any eventuality which serve as a critical process for ensuring  the Principal Employer and Contractor both are safe and on right side of the Law.

Please note that any non-compliance by the Contractor/Vendor, it is ultimately Principal Employer who is responsible and consequently for any default by the contractors the Principal Employer can be prosecuted.

HOW WE CAN HELP

  • DCSPL has  expert team of Compliance Auditors who can conduct onsite audit of the records and licenses of the Contractors with reference to their compliance, rate of wages, time of remittance of statutory dues such as ESI, PF, LWF, age of the workers etc.
  • Ensuring length of the continued service of the contractors’ workers at client’s site.
  • We follow in-house developed Audit Tool for presenting Audit/Observation Report with suggestions therein highlighting criticality of the issues in three parts that is High, Medium and  Low.
  • We also assist Client in preparing mitigation plan for bridging the gaps and grey areas detected in the Audit Process.

A lot of your organization’s time, effort and money go into ensuring that the statutory compliance is done on time. From employee’s fair treatment of labour to protecting the company from unreasonable wage or benefit demands from trade unions or aggressive employees, every company faces a worrying number of potential legal issues relating to compliance. However, it may never be a company’s intent to break these laws, but without necessary protection, it may easily slip through the cracks. The word statutory means “of or related to statutes”- rules and regulations. Compliance means adherence. Thus, Statutory Compliance means adhering to rules and regulations. Every country has its own set of state and central labour laws that companies need to comply with. Dealing with statutory compliance requires companies to be updated on all the labour regulations in their country. It is also mandatory for companies to adhere to them. Non-compliance with these regulations can cause a company a lot of legal trouble such as penalties and fines. That is why every company invests a huge amount of money, effort and time to meet compliance requirements from professional tax to minimum wages act. To help in this, the company seeks expert advice from labour law  experts.

HOW WE CAN HELP

  • You can count on DCSPL and rely on us in respect of online compliance under all Labour Statutes/Codes.
  • We have expert team who are exclusively trained to handle online compliance on behalf of our clients by strictly maintaining data secrecy and confidentiality.
  • We ensure that the online compliance is carried out strictly within the time framed prescribed under each  Statues.
  • We have in-house team of IT Personnel to fix the challenges, if any pertaining to online compliance who shall be at the service of our clients.
  • On monthly basis our back office team does follow up with the clients for sending input data for online compliance and details of the employees for their online registration for generating UAN and Insurance Number to avoid any delay on the same.

Every  business is unique in how they operate, and that needs to change over time. That’s why we coupled the best-in-class Payroll Solution to bring you a flexible, customizable solution that is simple, affordable, and able to scale with your company’s needs.

It is quite likely that you may be associated with your  payroll partner to manage monthly payroll and related compliances. Are you satisfied with the quality of reports that you get from your current vendor?  

Our web-based payroll solution helps you optimize the payroll function, mitigate payroll and tax-related risk, and give you more time to do what you do best: Hassle-free Payroll.

DCSPL has been in the payroll domain for over 20 years and is already the preferred partner for 55+ clients. Our payroll outsourcing services cover end-to-end payroll and compliances, including calculation, deduction, and filing of returns for PF, PT, ESI, LWF, and TDS, and year-end investment proof verification.

Give us an opportunity, and we will be glad to walk you through our customised payroll     to simplify the payroll process at your organization.

HOW WE CAN HELP

  • DCSPL has mastery in Payroll Outsourcing/Processing (Monthly Salary Processing, e-TDS, Form 16) & related compliances (PF, ESIC, TDS, P. Tax, and LWF).
  • Reimbursement Management
  • Online Employee and Manager self-service suite for payslips, tax sheets, declarations, and reimbursement claims, Leave Management System (online leave application / approval)

Audit helps to detect non-compliance of Labour and Employment Laws / Labour Codes applicable to a business and take corrective measures to avoid any legal action by the regulators against the business and its management. Labour Law Audit is a thorough check of the company’s policies and procedures to prevent prosecutions and also to increase work efficiencies and trust amongst the employees. Conducting Vendors’ Audit to keep Principal Employer indemnified is also an important aspect of Audit activity.

HOW WE CAN HELP

  • We at DCSPL can conduct periodical audits under Labour Law/Code Compliance to ensure correctness of the compliance and find out the gaps if any and provide remedial measures to the Client to bridge the gaps.
  • To conduct Vendors’ Compliance Audit  to ensure whether Contractors  are doing compliance properly and within the stipulated time limit since any non-compliance or delay in compliance by the Vendors, ultimately, its Principal Employer who will be responsible.
  • Prepare Audit Report highlighting criticalities therein.

Start-Up Support Services…… You focus on your business growth AND  we take care of the rest. We help in acquiring all sorts of registrations for different types of entities, right from incorporation of the company etc.

HOW WE CAN HELP

  • DCSPL can assist Entrepreneurs in Formation/Constitution of the Company / Partnership Firm / LLP / Private Limited Company etc.
  • PAN/TAN/DIN/UAN/Udayam Adhar for MSME Companies etc.
  • Advisory Services for applicability of various Labour Laws / Codes.
  • Registration of the establishment/factory under various labour legislations
  • Fixing of Pay Package for the employees in accordance with the local State and Central Labour Laws.
  • Providing end-to-end support services in compliance, attending inspections and addressing various Notices and Government Correspondence under Labour Laws.

Sexual Harassment at a workplace is considered violation of women’s right to equality, life and liberty. It creates an insecure and hostile work environment, which discourage women’s participation in work, thereby adversely affecting their social and economic empowerment and the goal of inclusive growth. With this idea the legislatures enacted the Sexual Harassment of Women at Workplace (Prevention, Prohibition and Redressal) Act, 2013.

HOW WE CAN HELP

  • Advising Management on various aspects of the Prevention of Sexual Harassment Act, 2013.
  • We at DCSPL assist the Management in constituting Internal Committee under the Act
  • DCSPL ensures timely reparation of Draft POSH Policy or Anti Sexual Harassment Policy
  • Conducting awareness programs under the Act for Internal Committee and for staff for sensitizing the issue at workplace.
  • Assisting the management in conducting & concluding the inquires under the Act in case of receipt of the compliant of sexual harassment.
  • Preparation and submission of Annual Report under the Act.

Compliance with Labour and Industrial Laws has gathered enormous momentum in the last few years. Especially compliance with respect to employees employed through Contractors and off-roll employees is getting more challenging because the Law recognizes principal employer as the one who is responsible in case the contractor fails to comply. This area has assumed significant importance from a risk management perspective considering the legal implications and reputational risks attached with non-compliance. Moreover, ‘Labour Laws’ is  very specialized area, requiring additional managerial attention over and above the routine internal audit function.

HOW WE CAN HELP

  • We at DCSPL assure  proper and end-to-end compliances with various Labour Laws viz.  ESI, EPF, Labour Welfare Fund (LWF), Profession Tax (PT), Gratuity, Bonus, Apprentice, Employment Exchange, Shops & Establishments, Factories, Inter-State Migrant Workmen, Min. Wages, Sales Promotion, Sexual Harassment of Women at Workplace (POSH), Motor Transport Workers, Standing Orders, Industrial Disputes and importantly Contract Labour Act Compliance.
  • In-depth checking of bills submitted by Contractor Agencies with respect to employees employed through contractors / off-roll employees to evaluate adherence with terms of contract, submission of necessary evidence as proof of payment, billing as per agreed rates to ensure there is no under / over recovery.
  • Verification of payroll sheets submitted by the Contractors/Vendors to ensure correct calculation of salary payable and statutory deductions in line with applicable Central and State Laws.
  • Verification of Challans/PCR (Payment Confirmation Receipts / Returns / Records / Licenses to ensure proper compliance
  • Due diligence review for the appointment of Contractor Agency to ensure that the Agency meets the desired compliance requirements.
  • Labour Law Registrations
  • PF, ESI, LWF Registration, Contract Labour License & Registration, PT Registration & Enrolment, Shops & Establishments & Factories Registration/Licenses.
  • Preparation of Employee Hand Book / HR Policy / POSH Policy in compliance with respective state labour laws
  • Drafting/vetting of Employment Agreement, Non Disclosure Agreement (NDA), Employment Bond with liquidated Damages for Trainees and Junior Employees.
  • Drafting/Vetting of Offer Letter to the prospective employee.
  • Drafting of Appointment Letter (Trainees/Probation/Confirmation/Temp/Fixed Term Employment), Relieving Letter.
  • Drafting of Warning Letters / Show Cause Notices / Termination Letter / Discharge Letter
  • Domestic Inquiries / POSH Inquires.
  • Written Opinions & Clarifications on the questions raised by the Clients.